Refund policy

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn, unused, with tags attached, and in its original packaging. You’ll also need your receipt or proof of purchase.

To start a return, contact us at hello@breakbanksonly.us.

If your return is accepted, we’ll provide instructions on how and where to send your package. Customers are responsible for return shipping costs for standard returns. Items sent back to us without first requesting a return will not be accepted.

Please do not send a return until you have contacted us and received return instructions.

You can always contact us with any return questions at hello@breakbanksonly.us.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it.

If your item arrives damaged or defective, or you receive the wrong item, contact us as soon as possible at hello@breakbanksonly.us so we can evaluate the issue and make it right.

If the issue is our error, BREAKBANKSONLY will cover the applicable return shipping costs.

Non-Returnable Items

We cannot accept returns on:

  • Items that have been worn, used, washed, altered, or damaged after delivery

  • Items without their original tags

  • Items outside the 30-day return period

  • Gift cards

  • Items clearly marked Final Sale

Please contact us before purchasing if you have questions about whether a specific item is eligible for return.

Sale & Final Sale Items

Items specifically marked Final Sale cannot be returned or refunded.

Unless an item is clearly marked Final Sale, its return eligibility will be determined under the standard return policy above.

Order Cancellations

Customers may request to cancel an order within 1 hour of placing the order.

After the 1-hour cancellation window has passed, the order may enter processing and can no longer be canceled through your customer account.

If your order has already shipped, it cannot be canceled. Once received, eligible items may be returned in accordance with our 30-Day Return Policy.

Exchanges

We do not currently process direct exchanges.

The fastest way to get a different size or item is to request a return for the original item. Once the return is accepted, you can place a separate order for the item you want.

European Union 14-Day Cooling-Off Period

If merchandise is shipped into the European Union and applicable law gives you a statutory right to cancel your order, those rights apply independently of our standard return policy.

Generally, qualifying EU consumers have the right to cancel eligible distance purchases within 14 days without providing a reason, subject to applicable exceptions and requirements.

Refunds

We’ll notify you once we’ve received and inspected your return and let you know whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Your bank or credit card provider may require additional time to process and post the refund.

Original shipping charges are not refundable unless required by law or the return resulted from an error by BREAKBANKSONLY.

If more than 15 business days have passed since we approved your return and you have not received your refund, contact us at hello@breakbanksonly.us.